It pays off to having more then one key to your safe. In this case the owner had one key left to open his safe. For years this went well until the key got lost. As always the timing was not good. We managed to open this Dudley Windsor safe without any damage to the safe or lock.
We swapped the lock and serviced the door. This high quality safe is good to go for many more years.
Lesson of the day: It is better to invest 50 euro on a key duplicate instead of paying 15 times more to have your safe opened.